Help! I have more questions. How do I provide feedback?

You can contact our Customer Experience department via email at


How long would delivery take?

Delivery time varies based on products ordered, shipping address and the delivery option chosen. However, we guarantee to deliver all orders in UK between 2 and 5 days , after the order is placed. For other country it will take a little bit longer  


Are there any extra delivery charges?

Yes, there are sometimes extra delivery charges. This will depend on the value of your order. During the checkout process, you will be informed of the relevant delivery charges.


Is your website secure? How can I be sure?

Our website is extremely secure and uses the latest technology to encrypt your information. It is the same technology used by major global companies so you can be sure that all of your personal information is safe.


Do I have to be a member to use this service?

Anyone can use our service. However, you will be required to create a free account in order to complete your order. Your previous orders will be captured in our system, it will save your delivery and billing addresses as well as other preferences.